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JOB VACANCY: NCS (National Citizen Service) Programme Manager

22 July 2019

Oldham Athletic Community Trust is seeking to appoint a dedicated, professional & inclusive NCS (National Citizen Service) Programme Manager to organise and deliver the NCS project for young people aged 16-17 across Oldham.

Job Title: NCS Manager

Reporting to: Head of Community  

Location: Boundary Park, Furtherwood Road, Oldham, OL1 2PA. The role will require travel to meetings and events which will both be regional and national.

Salary: To be negotiated with the successful applicate – all applications will require a salary expectation along with application submission.

Hours of work: 40 hours per week. The role may require occasional evening and weekend work to ensure the successful completion of the project.

Contract Status: Full Time, one year rolling contract with continuation based on the successful delivery and ongoing funding of the project.

Summary of Roles and Responsibilities:

  • To develop and implement a project, recruitment and community engagement strategy to recruit and retain young people onto the NCS programme.
  • To achieve weekly and monthly targets as set out by the contract managing partner and/or Funding Organisation.
  • Review recruitment data to monitor performance against overall targets and to identify and adjust approach where performance is under agreed targets.
  • To develop and manage relationships with key stakeholders including EFL Trust, NCS Trust, schools, colleges, local authority and voluntary sector organisations.
  • Meet regularly with appointed EFL Trust Performance Manager to review current performance across all aspects of the NCS programme
  • To understand and manage performance against contractual KPIs
  • Manage the requirements of the contract and communicate these to the NCS staff team.
  • Management of the programme expenditure and budgets
  • Be responsible for the safeguarding of the young people, both participating and working on programme and be responsible for incident management
  • Ensure appropriate Risk Assessments are undertaken and be responsible for programme Health and Safety matters
  • Ensure the NCS programme achieves the customer satisfaction score benchmark as set by the funding body.
  • Lead on the development of the NCS programme delivery timetable, ensuring all submission deadlines are adhered to.
  • Ensure the Programme Quality Framework and agreed timetable is embedded throughout the NCS delivery.

Overview of Some Essential Requirements:

  • Proven project management experience with the ability to showcase people management, particularly management of a multi-disciplined team in a youth work environment.
  • An in-depth knowledge and understanding of the NCS programme.
  • A minimum of three years of experience working with young people, particularly 15-17-year olds, ideally within an educational setting or youth work environment.
  • Experience and/or knowledge of Secondary /Higher education sector.
  • Practical experience of managing information operating systems and the ability to interrogate data from a CRM system.
  • A proven track record of managing relationships and partnerships and the ability to communicate with people at various levels.
  • An understanding of safeguarding and health and safety in a youth work setting.
  • A proven ability of leading presentations to groups of young people, aged 15-17.
  • An experience of report writing.

Desirable Requirements:         

  • Relevant degree or Project Management qualification.
  • Experience with Salesforce or other CRM or database which manages people and project information.
  • An understanding of the issues faced by young people.

 To apply, please send a covering letter and up to date CV to Martin.Vose@OACT.org.uk - please note that a salary expectation is expected to be included within the application, any applications without this might be rejected. Due to the high demand potentially only successful applicants will be contacted.

A full job description can be obtained upon request, this must be viewed prior to application.

The application process is a rolling process, as such OACT have the right to withdraw the advert at anytime.

As this role involves direct access to young persons under the age of eighteen, within the context of the job or any subsequently related activities or responsibilities, the successful candidate will undergo a thorough screening process, which will include a Criminal Records Check, to ensure their suitability for the role. Oldham Athletic Community Trust are committed to equality of opportunity and welcome applications from all sections of the community. Oldham Athletic Community Trust equality statement is available on request.


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