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Ticket News

Ticket Refund Information

12 June 2020

We are now in a position to confirm the arrangements for receiving a refund on the home games that have not been played following the decision by the EFL to curtail the 2019/20 Sky Bet League Two campaign.

Before we detail the plans and options below, a number of supporters have already been in touch to forgo their refunds in favour of supporting the club during this difficult period. 

An act of kindness we are extremely grateful for and would like to thank you again for the fantastic gesture, especially taking into account the financial strain that all households are being placed under during these difficult and uncertain times. 

For those who wish to do the same, can of course do so by emailing the Managing Director, natalie.atkinson@oldhamathletic.co.uk. This is so the club can thank you personally for the funds that will help the club considerably through this pandemic. In addition, you will be entered into a prize draw to win one of the following as part of 'Option 1':
 
Season Ticket Donation Prize Graphic.JPG
 
For those who do wish to proceed with a refund, we have created three more options for you to take advantage of and are as follows;

Option 2: Each Season Ticket holder can opt to receive eight (8) additional home match tickets to league games of their choice for friends and family for next season (2020/21 campaign) - you must have already purchased a season ticket or do so before the 30th July 2020 to qualify.

Option 3: A pro-rata reduction (five (5) games) on the price of your 2020/21 season ticket that can be applied when renewing. If you have already renewed, a refund will be made via your payment method.

Option 4: A direct refund based on the pro-rata cost of your season ticket for the five (5) games that didn't take place at Boundary Park. 

It is expected payments for refunds will be processed in August to help the club in the current climate. However, if this is a serious problem personally, then please get in touch and we will try to help as much as we can on an individual basis.

The five home games at Boundary Park in question are Swindon, Port Vale, Stevenage, Cambridge and Plymouth.

To indicate your preferred option please email natalie.atkinson@oldhamathletic.co.uk by the 30th July 2020. Those who do not contact the club before this deadline, we will assume your preferred option is to forgo your refund, donate it to the club and take part in the prize draw (Option 1).
 
With the offices still closed at Boundary Park, email is the best method of contact in the short-term to register your response. Supporters can contact the club on behalf of family and close friends if they are unable to do so themselves.
 

Match Tickets

Individual match tickets purchased for home and away games that were not fulfilled for the end of the 2019/20 season can also be refunded by contacting the club once the Ticket Office is fully reopen.
 
However, as soon as we are able to open the Ticket Office this will be communicated to ensure supporters are not disadvantaged in their attempt to claim a refund.
 
The away games in question are Walsall and Northampton and is dependent on the hosting club accepting refunds.
 
Tickets will need to be returned in good condition for a refund to be processed to enable reconciliation.
 
Please email natalie.atkinson@oldhamathletic.co.uk or call 0161 785 5150 if needed, where it will be redirected to the Managing Director who is handling all queries whilst staff are on furlough. Your patience as always is appreciated during this period.
 

Early Bird Pricing 2020/21

In addition, the Early Bird pricing will now remain in place for the duration of this period over the summer and until the start of the new season. 
 
This gives supporters the chance to take advantage of the discount once it is known further, when and how a restart to football will begin in League Two.
 

A Return To Football

Oldham Athletic are still involved in regular dialogue with other members of the EFL on what a return to football will look like. Although the exact dates aren’t known yet we are aware of the future cost implications. 
 
The club will be faced with many extra procedures, both for training and playing games and anticipate additional costs in the region of £20,000 per week, for testing alone. We would ask all fans to be patient with us again whilst we adjust our budgets to ensure we can function in the new climate.

Finally, we'd like to take this opportunity to thank everyone for their continued support this season and especially over the past few months. 
 
Football will return with supporters and we look forward to welcoming you back in the not too distant future at Boundary Park.

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